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Week 10 Discussion – Measuring Success
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Now that your business consulting plan is complete you need to consider how to measure its success and determine changes moving forward.
Discuss two strategies to evaluate the success of your plan.
Predict one possible risk that could impact the success of your consulting plan and a strategy to mitigate that risk.
Discuss two strategies for responding to stakeholder feedback, including a plan to address stakeholder concerns.
Responding to:
Charde Butler
Hello Class,
Two Ways to Track Success of Plan
Client Feedback
Client feedback should be constant and regular
Regular feedback can result in real time adjustment if needed
Adjustments and feedback can lead to product or service innovations
Client Retention and Loyalty
Tracking system for returning customers
Customer referrals increase
Increase in customer service satisfaction
Possible Risk- One risk face by Bath & Body Works is competitive brands that have a stringer brand name. For example Victoria Secrets is a company that has more brand power that Bath & Body Works and have a wider range of products.
Strategy to Mitigate- Bath & Body Works can broaden its product line to include clothing and apparel. Bath & Body Works can also increase its international sales and open more international locations.
Strategy for responding to stakeholders:
1. Firsts I would determine the reason for stakeholder feedback or concern. Whether is be a suggestion or concern I would identify the reasoning.
2. Second I would create a communication plan. I would communicate to stakeholder that I understand their reason and reveals a plan for addressing their concerns.
Week 11 Discussion – ROI Journal
Every course you take is an investment in the “Business of You.” Take a moment to reflect on what you’ve learned over the last 11 weeks and answer the following:
How will you apply what you have learned in this course in your professional and personal life?
What challenges did you have in this course, and how did you grow from them?
Respond to at least one of your classmates with a comment, suggestion, or comparison to help them in their professional journey. Avoid repeating what your peers have said; instead, aim to be original and authentic.
Replying to:
Brianna Day
In this class, I have learned that effective communication and strategic communication are pivotal skills for both professional and personal success. Effective communication involves not only conveying messages clearly and concisely but also actively listening and adapting to the needs of the audience. Strategic communication, on the other hand, requires planning and delivering messages that align with overarching goals and objectives. These skills have taught me the importance of tailoring my communication style to different contexts, whether it’s crafting a persuasive business proposal or addressing a personal concern with empathy and clarity. The ability to communicate strategically allows for better alignment of team efforts and enhances overall productivity and morale.
Time management is another critical skill I have honed through this class. By prioritizing tasks, setting realistic deadlines, and utilizing tools such as calendars and project management software, I have learned to manage my time more efficiently, leading to reduced stress and increased productivity. This skill is equally valuable in personal life, helping to balance work, family, and personal commitments. Additionally, the class has highlighted how minor adjustments in a business, such as streamlining processes or improving internal communication channels, can lead to significant improvements in efficiency and performance. For instance, implementing regular team meetings to ensure alignment or adopting new technologies to facilitate better workflow can dramatically enhance a business’s operations. These lessons underscore the importance of continual learning and adaptability in both professional and personal spheres, demonstrating how small changes can yield substantial benefits.
One of my challenges in the class was time management, as balancing multiple assignments and deadlines alongside other personal and professional responsibilities often felt overwhelming. To overcome this, I implemented prioritization techniques and utilized tools like planners and project management software, which helped me organize tasks more effectively and stay on track.
I grew from this challenge by developing stronger organizational skills and becoming more disciplined in managing my time. This experience taught me the value of setting priorities, breaking tasks into manageable steps, and maintaining a consistent schedule, which has improved my efficiency and reduced stress in both academic and personal contexts.

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