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See attached for further instructions. Please included a cover page, table of contents and reference page. One of the sources has to be kallet M. (2014) think smarter (which is included in the attachment instructions).Paper can be about any customer related problems with American Telephone and Telegraph (AT&T) Company. Some issues I have found have been lost calls-this has decreased in reliability and customer satisfaction, next nationwide coverage- users residing in various regions have signal strength disparities; resulting in service disruptions and hindering continuous communication, AT&T has experienced blacks outs, AT&T was hacked April 2024 leading to decrease in customer satisfaction, and if there is any other topic you find that is better or helpful. If you have any questions please reach out.
Also I am looking to find a scholar that I can work fulltime during this MBA program.
Thanks

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