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4.1 Learning Outcomes:
Recognize the overall knowledge management processes, concepts, goals and strategies within the context of organization.
Demonstrate effective knowledge management skills to utilise knowledge management tools for the benefits of the organization.

4.2 Action Required:
Watch the short video in the following link and answer the question given in test your knowledge section.

4.3 Test your Knowledge (Question):

Q: Briefly describe the main points highlighted in the video.

4.4 Instructions
Answer the question in test your knowledge section.
Post your answer in the discussion board

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