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Activity: Framework for Effective Interprofessional Collaboration
Nurse leaders will often find themselves in situations as a formal or an informal leader where they will need to implement conflict resolution skills, particularly in team settings. This activity provides an opportunity to devise a conflict resolution framework to guide the steps as informal and formal leaders. Informal leaders must consider how to use influence and interpersonal skills to address conflict. Formal leaders, on the other hand, must focus on using authority and structured processes. Both informal and formal leaders must incorporate strategies to foster a culture of safety within the team, emphasizing the importance of trust, open communication, and respect. This activity will allow you to practice cultivating a culture of safety within a team setting and also practice skills necessary for Project Two.
Scenario
You have just started your shift and witness a conversation between a night shift nurse and day shift nurse discussing tasks left undone by the night shift. Following this interaction, you determine that you need to develop strategies to address the concerns of the day shift nurse and how the concerns were communicated to the night shift nurse/staff.
Directions
Start by watching the video located in the Supporting Materials section. As you observe, assume the roles of both an informal and formal leader.
Write a short paper on how you would address departmental conflict from the lens of both types of leaders. Use at least two scholarly, current (within the last five years) references to support your work.
Specifically, you must address the following rubric criteria:
1. Identification of Conflict: Identify the type of conflict depicted in the video.
2. Impact Analysis: Analyze the potential consequences of not resolving the conflict. Include the following in your response:
A. Informal consequences
B. Formal consequences
3. Formal Framework Resolution Steps: Develop steps for conflict resolution from a formal leadership perspective. Be sure these steps are comprehensive. Consider the following in your response:
o Identifying the problem
o Gathering information
o Clarifying issues and problems
o Generating and evaluating options
o Choosing the best solution
4. Informal Framework Resolution Steps: Develop steps for conflict resolution from an informal leadership perspective. Be sure these steps are comprehensive. Consider the following in your response:
o Identifying the problem
o Gathering information
o Clarifying issues and problems
o Generating and evaluating options
o Choosing the best solution
5. Safety Culture Integration: Recommend strategies to promote a culture of safety from the perspectives of an informal and formal leader.
What to Submit
Submit your completed activity. Your submission should be a 2- to 3-page Word document with a separate title page and a separate reference page that are not part of the page count. Sources should be cited according to APA style.
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