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HELLO I hope all is well, I need a case study, all instructions are below : You can make one for self or a fictional character. This means either write about you or fictional character you know well. Conflict Action Plan
What are three areas of conflict you want to improve on?
Being more flexible? Less criticizing? Speaking up for yourself? In this paper you will write out a chart sketching out an action plan for yourself. See the example below. The chart focuses on three catergories: A skill you want to improve on (List at least two) How you will go about changing this habit
And lastly how will you assess your progress. Sample: You can write it out in the 3 columns as you see below or if you want to write it out in text form: (As seen below) Specific Skill: Steps Taking to improve: Means for Assessing Progress: Specific Skill for Improvement
Steps to be Taken to Improve It
Means of Assessing Progress
I want to control my anger
better in conflict situations.
I will take a deep breath and
let it out before I say anything.
2. I will count to ten before
saying anything.
3. I will use “I” statements to
express my feelings because
shouting “I feel really angry
about this!” at the top of my
lungs sounds dopey.
1. Is my accountability partner
noticing fewer outbursts on my
part?
2. Have I felt more in control in
conflict situations?
3. Has my score changed on the
Novato anger scale?
I want to improve my ability
to deal with a difficult person in my living area.
I will find a way to
“reframe” this person’s
actions so that I can find
something positive about them
rather than thinking of them
negatively.
2. I will purposely think of an
optimistic way of explaining
this person’s behavior when I
don’t understand it rather than
finding a pessimistic reason for thinking s/he has acted a particular way.
Am I able to remain patient
with
this person more easily than
before?
2. Am I finding ways not to be
irritated by this person?
3. Am I recording fewer
conflicts with this person?
I want to work on the habit of
seeking to understand others
first.
I will not say things like,
“You shouldn’t feel that way.”
2. I will ask the other why he or
she feels the way s/he does.
3. I will make sure the other is
finished talking before I explain
how I see the situation.
Do my journal entries reflect
a tendency to hear the other out
before talking?
2. Do others think I am
becoming a better listener?
3. Am I utilizing the habits of
good listening outlined by
Nichols and avoiding the habits
of bad listening he identifies?
You can do this for yourself or a fictional character. One or the other not both
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